Small Business Improvement

After interacting with business owners over the years, we have learned with absolute clarity that your goal as a business owner should be to design a company that is distinct from you and quite candidly, works in your absence. You should create a separate cash flow entity, not merely a job for yourself. It should pay you a healthy salary plus a return on your investment of money, time and effort. You should build equity! You should build wealth! Bottom line, your role should be to shape, manage and grow this independent and enduring asset – your business.

Your enterprise should function without you, not because of you. I know this sound bizarre, but hear me out. While you can be the brains behind the enterprise, you should not be like Hercules trying to hold up the entire weight of the company! You will be crushed!

Your business should improve and work harder so you don’t have to. You should be able to improve sales ad make money everyday without having to work everyday. You should invest more brain equity and leadership equity and much less sweat equity into your company. Business improvement, sales and business growth should be a product of your brain, not your brawn.

You should strive to build a business that does not enslave you and does not rely on your being present every minute of every day doing all the thinking, deciding, worrying, and working. You must adopt a new way of thinking and acting.

You must become a strategic business owner. Specifically, you must learn to adopt a CEO mindset; systematize and document your business; lead more and work less; create a simple business plan; utilize the leverage of marketing; effectively manage your greatest asset, your people; and learn to let go. In short, you must transform the way you see yourself and your business.

As a strategic business owner, your primary aim should be to develop a self-managing and systems-oriented business that still runs consistently, predictably, smoothly, and profitably while you are not there. You should shape and own the business system (again, an integrated web of processes) and employ competent and caring employees to operate the system. You should document the work of your business so that you can effectively train others to execute the work. You must make yourself replaceable in the technical trenches of your business. To repeat, define and document the specific work to be done and then train and delegate. This is how you begin successfully to beat the blues, escape death by details, and gain greater freedom.

With a documented operating system, your employees should be able to carry on the work of the business while you focus on big picture priorities or God forbid decide to take a break. You should be able to escape the daily drudgery. In fact, your company should run on autopilot status even while you’re on an extended, work-free, guilt-free vacation. If it does, you will have designed and built a business that truly works and is worth a fortune. More importantly, in the process, you will have gained back a personal life that is fulfilling.

To maintain freedom, independence and fulfillment, as your business improves and grows, so must your leadership effectiveness and operating systems. You must stop micromanaging and start leading (macro managing). You must become more purposeful and proactive. Specifically, we take business owners and managers on a life-changing process:

1) Step one: learn to work on yourself by transitioning to a new way of thinking and behaving. Re-program yourself and your habits. Stop acting like an employee and start thinking like a CEO. Learn to work on your business, not in your business. Adopt the theory of optimization. Be strategic, not tactical; work less, lead more!

2) Step two: systematize your company by creating, documenting and continually improving all your key processes, procedures and policies. Trust the business system and personnel you put in place and remove yourself from the company’s daily details. Be more hands-off and more brains-on. Replace yourself with other people. Define and document the work to be done. Train others and delegate the work. This operating system is your foundation for freedom.

3) Step three: increase your leadership capabilities. Excel at leadership, not doer-ship. Your business needs a clear vision and strong leader to hold others accountable, not another employee doing technical work. Help build and direct your team.

4) Step four: develop clarity of direction for your business and employees by creating a simple business plan and an effective implementation process.

5) Step five: learn to effectively manage your people, your greatest asset.

6) Step six: instead of incremental growth, engage the leverage of marketing to achieve substantial, profitable growth.

7) Step seven: learn to let go, delegate, and truly enjoy business ownership, your relationships, and your life.

Business Improvement begins by working less in your business but working on your business and making those essential changes necessary to optimize your company and your life. You may well be skeptical. That’s normal. However, let me ask you “Are your current paths and strategies working”? If so, you wouldn’t be searching for answers here. If not, I invite you to acknowledge the problems in your business, take responsibility for them, and dare to try new approaches.

The Growth Coach and Ray Pons offices is located in Newmarket, Ontario. We service Toronto, York Region, Richmond Hill, Aurora, Markham and Barrie.